Testimonials

“I am so relieved and pleased I decided to get you managing my property again.  Awesome service!”  Heidi Marillier

“I would like to thank you for being such an awesome and amazing Property Manager throughout my tenancy.” Hayley Paewhenua

“I rented a beautiful home through Hawke’s Bay Properties for a year and a half.  Over that time I found Dee and Matilda very approachable and helpful.  Any maintenance was completed in a timely manner and they were always very reasonable about any requests regarding making the house our home.  We were very happy and I much appreciated the speedy return of a signed bond form.  I would not hesitate to rent through Hawke’s Bay Properties again.”  Selina Willan

“We want to say thankyou Dee for all that you have done for us as our Property Manager.  We would not have been able to manage our house without your services.  At times you went above and beyond which we appreciated so much.  Hopefully the good word we have spread about you will bring in further business.”  Jasmine & Justin Brown

“You are doing an amazing job managing our rental property while we are overseas,  just like the person who referred us to you said you would do!”   Matt and April Barker

“Hawke’s Bay Properties were very easy and professional to deal with. Anything that was needed was actioned immediately and with excellent communication. I would definitely recommend this company to anyone needing a reliable Property Manager.”  Hayley Beattie

“At the time of purchasing our unit we weren’t ready to move to Hastings so the decision was made to rent the property out. As we didn’t live in the same city, we chose to get a Property Manager. We knew of no-one so went on the web and searched for one in the area. The reason we chose Dee from Hawke’s Bay Properties was purely from her testimonials. Not having ever been landlords before this was completely unfamiliar territory so having Dee manage our property made the whole thing hassle-free.  Dee secured excellent tenants and for the time our property was tenanted, everything ran extremely smoothly.  We have no hesitation in recommending Dee to manage your property – you will find no-one more efficient, professional and approachable.  Thanks Dee.”      Karen Tod & Rod Manson

“Thank you again for everything.  I tell everyone making the decision to have you manage our rental property is the best thing we’ve done with our house since moving to Australia.  You have made everything so stress free and hassle free.  We really appreciate it.  Many thanks.”  Maria Rawhiti

“Dee is most efficient, diligent and thorough.  She is everything any landlord could wish for.  Dee secured excellent tenants and kept my flats full.  I found her commission has more than compensated in terms of occupancy rates.  Dee has a pleasant manner and a common sense approach to any details that need attending to.  I wouldn’t go past Hawke’s Bay Properties.”      Elaine Beattie

“We can highly recommend Dee Penno and her Property Management Services, Hawke’s Bay Properties. She is professional and goes beyond the call of duty to help.  We bought a house in Napier while we were still in the UK, we did not know of anyone in Napier that could manage the property for us but we looked on the internet and right from the beginning Dee has been superb.  The sale of the house was completed on a Monday and Dee had tenants in the house that Friday.  She has organised all the odd jobs that have needed to be done in the house very promptly and reasonably priced.  We are looking forward to arriving in Napier and meeting her!”  Margaret York

“My family and I recently migrated to Australia. We had often heard the old adage, don’t rent to friends or family. We didn’t pay much attention to that and believed our home would be in good hands with friends we had known for some years. Unfortunately it wasn’t, our biggest investment was starting to turn into our biggest nightmare. That was until we came across Dee Penno. When we put the house into management the tenants gave notice and moved out. Dee acted promptly and with no loss of rental income now have wonderful tenants. Dee from the get go has gone the extra yard for us and her communication given we live in another country is excellent. I’m not one for writing testimonials but need to give credit where credit is due. A home being such a huge investment, I don’t know why anyone would not want it in the best possible hands and condition. Dee comes through every time.”  Justin Brown

“Hi Dee, I wanted to thank you for the amazing work you have done for us over the past few months.  When I buy another house in Napier I will certainly be contacting you regarding the management and rental of the property.  I have been very impressed by your professional approach to property management.”  LizzieHawke's Bay Properties - Boutique Property Management

“After frustrating encounters with other property managers and in some cases, landlords we were impressed when Dee continued to make contact with us regarding potential properties.  We made the initial contact regarding a property that she had already found tenants for but Dee asked us exactly what we were after and said she would be in touch as fitting properties became available. A service that other “professionals” had failed to offer us.  She contacted us twice. The first property wasn’t quite what we were after however the second was exactly what we were looking for.  Dee has been incredibly flexible in meeting times, she is also very easy to talk to and communicate with- responding to emails in a timely and friendly manner. The whole process has been made so much easier thanks to her.  We highly recommend her services to anyone looking for a property to rent and to those looking for a professional, approachable, reliable property manager.”  Sally Crown

“I’m very happy with the way you’ve handled all this business with the current tenants, though I feel sorry that they’ve made, and continue to make, things difficult for you.  I guess you’ve had your share of difficult tenants, but it must be frustrating taking over the management of a property when the choice of tenant has been made by someone else – in this case me, who failed to do background checks and secure the bond. I think I’ve learned my lesson.”  Theo Van Dongen

“I asked Dee to help me find a ‘suitable’ tenant for my flat.  Dee understood what I was looking for and knew how to go about finding the right person. I found her approach very professional, which gave me and my tenant confidence in the service she provided for us both.  I would definately use Hawke’s Bay Properties again when looking for a tenant.”  Marcia Browne

“I just wanted to say thank you for everything you have done for us in helping us to find somewhere to live, we very much appreciate it – it has certainly made the move north a lot easier to deal with. We have friends who are moving up from Christchurch early next year and will be needing somewhere to live so will certainly send them your way.”  Angela Wise

“I have been a client of Hawke’s Bay Properties for 4 years. Their Frimley street house is well heated with a good heat pump and great log burner. I have been very satisfied with their trust based style of property management. Any maintenance issues have been dealt with promptly. I would not hesitate to recommend Hawke’s Bay Properties to any potential clients.”  Mike Phillips

I have really enjoyed living in this property and your service throughout has been perfect.Graham Farley

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