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Testimonials

Theo Van Dongen

"“I’m very happy with the way you’ve handled all this business with the current tenants, though I feel sorry that they’ve made, and continue to make, things difficult for you. I guess you’ve had your share of difficult tenants, but it must be frustrating taking over the management of a property when the choice of tenant has been made by someone else – in this case me, who failed to do background checks and secure the bond. I think I’ve learned my lesson.” Theo Van Dongen"

Karen Tod & Ron Manson

"“At the time of purchasing our unit we weren’t ready to move to Hastings so the decision was made to rent the property out. As we didn’t live in the same city, we chose to get a Property Manager. We knew of no-one so went on the web and searched for one in the area. The reason we chose Dee from Hawke’s Bay Properties was purely from her testimonials. Not having ever been landlords before this was completely unfamiliar territory so having Dee manage our property made the whole thing hassle-free. Dee secured excellent tenants and for the time our property was tenanted, everything ran extremely smoothly. We have no hesitation in recommending Dee to manage your property – you will find no-one more efficient, professional and approachable. Thanks Dee.” Karen Tod & Rod Manson"

Graham Farley

""I have really enjoyed living in this property and your service throughout has been perfect." Graham Farley "

Margaret York

"“We can highly recommend Dee Penno and her Property Management Services, Hawke’s Bay Properties. She is professional and goes beyond the call of duty to help. We bought a house in Napier while we were still in the UK, we did not know of anyone in Napier that could manage the property for us but we looked on the internet and right from the beginning Dee has been superb. The sale of the house was completed on a Monday and Dee had tenants in the house that Friday. She has organised all the odd jobs that have needed to be done in the house very promptly and reasonably priced. We are looking forward to arriving in Napier and meeting her!” Margaret York"

Sally Crown

"“After frustrating encounters with other property managers and in some cases, landlords we were impressed when Dee continued to make contact with us regarding potential properties. We made the initial contact regarding a property that she had already found tenants for but Dee asked us exactly what we were after and said she would be in touch as fitting properties became available. A service that other “professionals” had failed to offer us. She contacted us twice. The first property wasn’t quite what we were after however the second was exactly what we were looking for. Dee has been incredibly flexible in meeting times, she is also very easy to talk to and communicate with- responding to emails in a timely and friendly manner. The whole process has been made so much easier thanks to her. We highly recommend her services to anyone looking for a property to rent and to those looking for a professional, approachable, reliable property manager.” Sally Crown"