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Testimonials

Lizzie

"“Hi Dee, I wanted to thank you for the amazing work you have done for us over the past few months. When I buy another house in Napier I will certainly be contacting you regarding the management and rental of the property. I have been very impressed by your professional approach to property management.” Lizzie"

Justin Brown

"“My family and I recently migrated to Australia. We had often heard the old adage, don’t rent to friends or family. We didn’t pay much attention to that and believed our home would be in good hands with friends we had known for some years. Unfortunately it wasn’t, our biggest investment was starting to turn into our biggest nightmare. That was until we came across Dee Penno. When we put the house into management the tenants gave notice and moved out. Dee acted promptly and with no loss of rental income now have wonderful tenants. Dee from the get go has gone the extra yard for us and her communication given we live in another country is excellent. I’m not one for writing testimonials but need to give credit where credit is due. A home being such a huge investment, I don’t know why anyone would not want it in the best possible hands and condition. Dee comes through every time.” Justin Brown"

Margaret York

"“We can highly recommend Dee Penno and her Property Management Services, Hawke’s Bay Properties. She is professional and goes beyond the call of duty to help. We bought a house in Napier while we were still in the UK, we did not know of anyone in Napier that could manage the property for us but we looked on the internet and right from the beginning Dee has been superb. The sale of the house was completed on a Monday and Dee had tenants in the house that Friday. She has organised all the odd jobs that have needed to be done in the house very promptly and reasonably priced. We are looking forward to arriving in Napier and meeting her!” Margaret York"

Matt & April Barker

"“You are doing an amazing job managing our rental property while we are overseas, just like the person who referred us to you said you would do!” Matt and April Barker"

Marcia Browne

"“I asked Dee to help me find a ‘suitable’ tenant for my flat. Dee understood what I was looking for and knew how to go about finding the right person. I found her approach very professional, which gave me and my tenant confidence in the service she provided for us both. I would definately use Hawke’s Bay Properties again when looking for a tenant.” Marcia Browne"